Wednesday, 6 May 2009

Cozy Neighborhood Joint Basil Offers Cozy Bathroom With Some Odd Inclusions

Basil Ristorante & Pizzeria Italiano
920 US 1
Sebastian, FL USA

Where is it?


This is a small, narrow, rectangular dining room that seats maybe 15 or so tables at most. Guests enter from the far right of the dining room (with your back to the door); the kitchen and waiter stations are opposite the entrance, along the back wall, with the proper dining room opening to the left and extending the length of the place.

To get to the bathroom, turn left from the entrance and head through the dining room to the far back wall. Once there, turn right and slip into the short hallway located just beyond the back right of the dining room. The toilets are both there, as is a supply closet and the restaurant's air conditioning system.

What's it like?


This is cozy, humble little neighborhood Italian eatery serves some delicious, well-portioned and well-priced food that's a cut or two above the standard pizza joint fare or what you'll find at Olive Garden. It isn't a flashy place: Small, reliable and friendly, with a small staff that's from Italy and family based.

The menu houses a number of familiar items, from eggplant and chicken Parmesan to various pasta dishes to pizzas and calzones to Mediterranean-inspired fish, poultry and meat dishes. I've been here a few times and each time has been very good. The sauces here are particularly noteworthy, as they incorporate a touch of peppery heat to them that you don't expect. In most cases, places like these dwell on sweeter tomato sauces; here, they offer something more nuanced and textured, which I liked.

Service is attentive and down to earth -- you get the impression, once you step through the doors, that this is a place with many regulars. And for good reason. A pleasant stop worth making if you're in the neighborhood and in the middle for decent Italian.

The bathrooms are pretty straightforward affairs here. One-baggers that are simple and non-flashy, like the rest of the place. Dimly lit, with faux brick red tile on the floor and white drywall walls, white porcelain toilet, white porcelain sink.

The walls are pretty bare, except for two framed maps (those old-looking topographic ones you see everywhere), one of Italy and one of the world. Essentially, the bathroom is about the same as what you'll find at the nearby Long Point Cafe, only that one is all white and better lit (and has a Billy the Bass talking fish on the wall).

Decor-wise, I don't mind the simplicity of the place, but I wouldn't have minded either if the designers had gotten a little more creative with things. Not necessarily to the extent of what was seen at NYPD Pizza in Orlando, but perhaps something approaching the homeyness of the Burr Trail Grill in Utah. It would certainly suit the place well, I think.

Cleanliness-wise, the place was spot on, though at the same time it's showing its age in places -- areas are looking a bit dingy in spots, like the sink and the corners. Nothing drastic though. It was clean and odor free.

However, it did have a couple of oddities.

For one, the sound of the air conditioning unit down the hall created quite a rumble inside here when it was on. Good for privacy, but also it made me think at first that I was relieving myself while an earthquake was starting up.

Secondly, I found a bunch of loose tissues placed above the paper towel dispenser. Was a box of tissues not available? I hope the managers realize this is a bit creepy, as I doubt anyone will use the items because they are placed there loosely.

Thirdly, the paper towel holder is set remarkably high on the wall next to the toilet. About two feet up from the handicap assistance bar, making it a bit of a reach for people who are height-challenged, if you will.

Not the worst place I've ever seen such items placed before (the worst would be the third-floor bathroom at Bloomingdale's in Orlando) but you'd think it would be a little easier to reach, considering the circumstances behind it.

Marks out of 10:

6. Cozy, standard one-bagger, but its oddities drop it down from the standard 7 score.

Comments to the Management:

Not sure you can do much about the rumble produced by the air conditioning unit, as it is where it is and this Florida; not even sure if piped in music will help, because it would have to be pretty loud to drown out the hum, and in that case it might disturb your diners. As for the rest: You can always move the TP holder down a little if you choose, and the loose tissues can be easily discarded -- just leave a box up there in the future.

Tuesday, 5 May 2009

Unpleasant Barnes and Noble Bathroom More Like Dingy Dorm Room Than Classy Bookstore Facility

Barnes and Noble
Waterford Lakes Town Center
481 N Alafaya Trl
Orlando, FL USA
www.barnesandnoble.com

Where is it?

This store has kind of a fat "L" shape to it, with the main entrance to the back apex of the letter's shape. Once inside, you'll see the bargain books and kid's area to the far left, the fiction and music area to the far right and, behind a sea of shelves housing self-help and other thematically tied books, the pre-requisite cafe.

Go to the cafe, which is in the front apex of the "L"-shaped floor plan, and while facing it veer to the right of it. Once there, you'll see a hallway leading behind the cafe some -- the bathrooms are there.

What's it like?

This is a sad affair in terms of a book store. Sure, this location of the popular book store chain has the set-up and familiar design, including wall after all of shelves, a kiddie play area, a music and video area and a cafe, but everything feels somewhat ramshackle inside, as if planners had decided to throw everything and anything that's relevant to a bookstore into the place and hope for the best.

It's a crammed store, from the cashier area that's literally jammed with impulse-buy displays to the aisles of books, which are placed so closely together you feel like you're privacy is being invaded if someone else is in the same row as you. It's not a pleasant environment to be in. It's disorganized and filled with anxiety -- I have trouble relaxing here.

I also have trouble finding the books I want. I came in looking for a copy of Aravind Adiga's novel "The White Tiger," which I assumed would be easy to find because it'd just won the Booker Prize a few weeks earlier and was on U.S. best seller lists. I searched and searched for it but came up empty. Then I asked a clerk, thinking I was just being obtuse and it was in an easy to locate spot, but but the clerk I spoke to had never heard of it and after looking it up in the computer, she said, "Yes, we have a few copies," and then proceeded to take me down the "A" aisle for fiction, which had the book stored under the author's first name instead of his last. So it goes.

But having said that, the interior here pretty indicative of the neighborhood it's in. Orlando's Waterford Lakes region is a cluster of poorly designed traffic ways, impatient people and similar-looking storefronts, half of which are struggling to stay in business and half of which seem to not care if they stay in business or not (like this store, I'm sorry to say). If it didn't have the best Thai restaurant in Orlando, I would not bother coming to this area at all.

The bathroom here is just as disappointing as the rest of the place -- and the shopping area around it. In most cases, bookstore bathrooms are safe havens: Typically clean, quiet, civil. This place is anything but. While it is quiet, it's a smelly mess filled with water and paper, unflushed toilets and mildew-covered sinks. In many ways, coming here is like walking into a dorm room -- the people who should be cleaning it just don't seem to care enough to go through with the job and as such do their job half-assed.

The set-up is pretty standard (almost identical to what was found at Conservation Station in Disney's Animal Kingdom, only this is a tad roomier and it lacks the animal noises heard on the soundtrack to that location): A two-sink station at the front, followed by two urinals (set deep within long stall walls) and then two toilet stalls, the very back one being the handicap stall. A gray and white checkerboard tile pattern covers the floor, white tile covers the walls, except in the back toilet stall where you'll find white drywall.

The vanity is your standard Formica counter top, with bland white sinks and manual faucets and soap dispensers. An automatic air dryer is mounted just off the vanity so you can dry your hands. A ring of noticeable mildew surrounded the sealant lines of the faucets and sinks themselves -- pretty gross.

The urinals are nothing special, as are the toilets: Standard white porcelain models, nothing more. Both have manual flushes, and as such I found both the urinals and toilets in unflushed states. The floor was covered in mis-thrown and discarded paper towels, and the sinks were drenched in water.

Worse still is the stench in the place: Easily the worst-smelling place I've stepped in since visiting that horrid CVS Pharmacy on HWY 80 in Savannah, GA. Not quite as bad as that but still pretty awful; it takes a while for you to get used to it, if you do at all, that is.

Bathrooms in such locations should at the very least be manageable and reliable -- like what was seen at Rainforest Coffee Cafe, Huffkins in Witney, England, or Starbucks, (or to a greater degree, Bongo Java). Instead, we get something approaching horrific. Shameful, I hate to say it.

Marks out of 10:

3. Almost a 4, but the stench was so powerfully awful.....

Comments to the Management:

Need to patrol this place pretty regularly to keep it clean, not just at the end of the day. Also, increase ventilation and add some air fresheners. Automatic flushing systems would ensure no one has to walk in on someone else's leftovers. Use a stronger cleanser to remove all the mildew from around the sink. Bottom line: Make the place comfortable for your customers.

Thursday, 30 April 2009

Restroom at Flame Tree Restaurant in Animal Kingdom is Wonderful, But Watch Out for the Birds On the Way Over

Disney's Animal Kingdom Theme Park
Conservation Station Bathroom
660 W. Savannah Circle
Lake Buena Vista, FL USA
disneyworld.disney.go.com/parks/animal-kingdom/

Where is it?

From the order counter, cross the main walkway in front of you and enter the restaurant's outdoor seating area, located across the way. Go through the sea of tables and gazebos there, walking all the while to the part of the dining room that's furthest away from the counter. (There are well-placed signs set up, leading you to the bathrooms, so it's not hard to find.)

Eventually you will veer around the back of a building and to the left, where you will see a bunch of Asian/Aztec-like ruins surrounding the entrance to the bathroom.

What's it like?

The smells of barbecue suckered me into this place.

Located in between the Dinoland U.S.A. area of Animal Kingdom and the Tree of Life, the park's central attraction, Flame Tree Grill is just a typical fast food counter-service dining spot serving barbecue, chicken and a small assortment of sandwiches.

But the park seems to pipe in the smell of BBQ into the area around the restaurant (or maybe the kitchen had fans coming out of it and pointed in our direction), making it all but impossible for anyone walking by to not think about sinking his or her teeth into some succulent BBQ.

Needless to say, I was one of its suckers. After a few hours of schlepping around the park, I found myself starving and the smells of the BBQ from this place seemed more like a beacon of joy than anything else when I passed. I gave in, ordered up a plate of ribs and chicken and took them to the outdoor seating area across the way, where I tucked in and -- ironically enough -- had to fend off a slew of birds (including ducks, gulls and a few other species) while eating. Apparently, the birds get fed so often by fellow diners that they are comfortable enough to come up to your table and snatch the food right from your plate. Talk about adventure! (And more on those birds later.....)

Anyway, what's annoying is that the BBQ isn't all that great. Not terrible (the chicken that came with the meal was pretty dry, the ribs okay, but the sauces were decent, especially their fruitier, less-spicy variety) but not nearly as good as what you think you'll be getting when you first smell it cooking from down the way. Perhaps it's because it's hard to eat it warm while you're finding a seat in the place's overcrowded dining area, or perhaps its because it's hard to eat when you're surrounded by birds. (I'll opt for the Texas-style 'cue at Cecil's next time.)

As you can imagine, after a heavy meal of BBQ and fixin's, you'll need to make some room in your gut -- especially if you plan on visiting the rest of the park (or going on any of its rides, many of which are very bumpy).

Thankfully, the restroom here is one of the best theme park bathrooms I've been to - quite a surprise, considering how crowded it is. It's right on par with the wonder toilets at the Lost Continent area of Universal Studios Islands of Adventure.

This is a large facility, on par in size with the Lost Continent toilets or the United Kingdom Pavilion bathroom at Disney's EPCOT theme park. It's a roomy, rectangular space, with a row of about a dozen urinals on the left side, followed by a string of about eight toilet stalls that wrap around the back wall of the place (with the handicap stalls being on the back wall). On the left wall is a row of wash stations, as well as a baby-changing area. All the toilets, sinks and urinals have automatic flushes or faucets, but the soap dispensers are the standard side-of-the-basin variety.

The decor is very Indian (from Indian, not "Native American), with lots of turquoise, green and purple tiles on the floor and walls, as well as some basic mosaic patterns strewn about. Very playful (not as playful as the bathroom in Conservation Station, mind you, but this place is going for a different feel entirely so it's probably not right to compare the two) and inviting. A few traces of urine singed the air (which I found to be a little more comforting than having the aroma of BBQ wafting through the vents here, for some reason) but outside of that it was pretty clean here. Quite a feat, considering that it's pretty heavily visited and I'm sure I'm not the only one who had to run here in haste after eating Flame Tree Grill's BBQ ribs and chicken combo plate. A top notch theme park bathroom.

The only bad point is the trip there. Not only do you have to contend with the dozens of other people heading in the same direction but you also have to watch out for all the birds, both on the ground and in the air. At peak times, I can see this place being similar to a birdie bomb range, if you catch my drift.

Marks out of 10:

8. Almost a 9, were it not for the many birds I had to contend with on my way to the toilet here.

Comments to the Management:

Great job keeping the bathroom here in shape and clean. It's a wonderful experience once I'm inside, but outside there has to be a way to contend with the birds. A trip to the bathroom should not be there adventurous, both in terms of getting there and being there.

After receiving your food from the order counter, follow the signs to the outdoor seating area located across from the kitchen proper. Walk through the tables,

Thursday, 23 April 2009

Big Suprise (not really) -- Conservation Station Bathroom at Animal Kingdom Filled with Animal Noises

Disney's Animal Kingdom Theme Park
Conservation Station Bathroom
660 W. Savannah Circle
Lake Buena Vista, FL USA
disneyworld.disney.go.com/parks/animal-kingdom/

Where is it?

Once in the park, head to the Africa area, where you will board a train to the attraction called Raifiki's Planet Watch. It's about a 5-10 minute ride.

After arriving, walk from the train station to Conservation Station, the main building of the complex. This will take another 10 minutes or so; you will have to walk along a curving, sidewalk-paved, canvas-covered path filled with various environmental exhibits to get there.

At the end of the path, you'll see the building to Conservation Station -- really, it's the only building there (around it are fences containing various animal petting stations (as in a petting zoo). The main entrance has a multi-tiered mural of animals over the door.

Enter the building. The lobby, as you'll see, is filled with more artwork of animals, many of them hiding in a painted (literally) jungle. To enter the attraction, head to the left of the mural; for the bathrooms, head to the right.

What's it like?

Conservation Station offers visitors a chance to step behind the scenes (to an extent, at least) at Animal Kingdom. At it, you can see where the park's animals sleep at night and where vets take care of sick animals and such, among other things. The building also houses a number of animal-related and environmentally friendly exhibits, several of which focus on man's impact on the natural world.

None of the information here is new or mind-blowingly original, but the fact that you can see various animals being taken care of, and get up close and personal with the insect world (via some slightly queasy exhibits -- put your hand on a sticky tree spider web, for example), makes it worth a visit. Also, this is the least Disney-fied area of the park and after a day spent in line at roller coasters and makeshift safaris and the like, this place feels downright refreshing.

The bathroom itself is a small chamber, with two toilet stalls in the back, two urinals in the middle and a two-sink vanity area up front. (If I didn't know any better, I'd say Noah designed the place.)

Decor-wise, it feels like a cross between some of the bathrooms visited at Universal Studios (like a less ornate version of the Lost Continent toilets, if you will) and the toilets at the Barrier Island Sanctuary Management & Education Center, only with a greater (albeit slightly less successful) tropical inflection (if that's possible).

The floors are beige with blue diamond highlights along the perimeter. The lower walls are white tiled with aqua tile highlights along the midsection. The upper walls are turquoise.

In the stalls, you'll find single sculpted accent tiles set above the commodes. Ones I saw included images of pandas and gorillas. Also in the stalls are small informational plaques that share some unique tidbits about the excretory functions of animals. One of note that I found entertaining was a plaque titled, "The Scoop on Poop." These plaques are cleverly placed on the back of the stall door, so you can read them while you're doing your business. A nice touch.

Another nice touch is the soundtrack heard over the P.A. On it, you'll hear a number of animals shrieking, roaring, chirping and such. It's a bit distracting at first (and a bit loud -- as if tailored for kids, so they won't ignore the sounds at all), but while you're doing your business (and believe me, a day of theme park food can lead to such interruptions), you'll be thankful for the noises, as they cover up your own well.

I wish I could say the same for the odors found in the place, which were quite rank -- especially the urine stench. I also found that none of the toilets or urinals I crossed had been flushed prior to my arrival. These are all on autoflush, so I'm thinking the sensors need to be checked out and tweaked some.

Also, the vanity was somewhat waterlogged -- about on par with what was experienced at the Lotus Blossom Cafe bathroom in Disney's EPCOT theme park. Clearly, there needs to be greater policing of this environment, to ensure cleanliness and cleanly air. Hard to do, since this is a busy place and the only spot to do your business in this end of the park (and the fact that you have to walk 10 minutes to get here, after taking a 10 minute train ride, makes the toilet all the more important to visitors). Something to consider.

Marks out of 10:


7. I liked the tile work, informational panels and animal sounds (to an extent) but but couldn't overlook the sloppiness of the place.

Comments to the Management:

Maybe turn down the animal noises on the P.A. a little -- kids love them, I imagine, but adults may find them annoying after a while. Also, the place could use some more regular cleaning, especially some regular mopping around the vanity, to keep things fresh smelling and dry. Finally, double check those autoflush sensors as they may not be working to the best of their ability.

Wednesday, 22 April 2009

Montauk's Bathroom Mediocre At Best

Montauk Seafood Grill
549 E. Lionshead Circle
Vail, CO USA
www.montaukseafoodgrill.com

Where is it?


To get to the restrooms here, make your immediate left after you enter. When you get halfway down the hallway make a right, which will put you in view of Montauk’s bar.

To the right of the bar is a small hallway adorned with the replica of a large swordfish (or is it a marlin?). At the end of this hall you will find restrooms.

What’s it like?


This 19-year-old establishment prides itself on being one of the finer seafood/steak establishments in the tiny town of Vail. And just like most fine dining locales in Vail, it also comes with the higher than average price tag for your selections.

But this shouldn’t be a surprise. Vail is one of the more (if not the most) popular ski resorts in the world, and tourists do not mind dishing out the payola to play on its pristine slopes. So pricey fine dining is just part of the vacation package.

The exterior of Montauk adheres to the faux-Bavarian architecture that is the defacto standard in all of Vail. Yet, the interior is still quite welcoming.

It has a modern and warm environment with a hint of rustic throwback. The staff is very friendly, and they're open to all questions about the menu, the locale, the history of the restaurant, the town of Vail, Beatles songs, pH balance of the town’s water, and thoughts about past and present names of people.

Yes, they are awesome to communicate with!

Efficiency is a different matter, however, Each member of my party ordered a different dish from the menu. Of the five of us, I believe only one spoke up to talk about the great taste of the Chilean Sea Bass. But everyone else’s critique was less than stellar.

Salmon was dry/over grilled. Halibut tasted pretty plain, and my other two friends we’re not satisfied with the grill level of their steaks. For the average 30-some dollars a plate there, they could of done a better job.

But before hightailing out of Montauk, and into the cold Colorado air, I went to check out the bathroom. The doors to the bathrooms are simply gender-labeled with stickers you could find at your local arts and crafts store. It may be cheap, but there is no question on which door to go into.

The space inside the bathroom is equivalent to the size of a master bedroom closet (one found in most homes, not mansion sized). The bathrooms walls are lined with washed out grey-blue and white wall tiles. The colors don’t create any form of “wow” factor, but does make the aesthetics of the facilities mildly pleasurable. The floor though was dusty and small pockets of grime could be seen on the tile floor.

This was uncanny, since all the toilets, partitions, fixtures and mirror we’re relatively clean.

There was even a bouquet of flowers (didn’t check if they we’re real or not) in a snazzy vase to brighten up your post toilet experience! The hand towel wire basket with color matching stand alone cylindrical soap dispenser is a nice touch. I guess floor care was an afterthought.

Marks out of 10:


This gets a 6. Overall, the presentation of the facilities we’re average, just good enough to get your release and go. But nothing really memorable.

Comments to the Management:

Kitchen quality needs some upgrading. Bathrooms need to get some door signs for the bathroom and clean them floors!

-- Ayal Wolf
Guest Contributor