The Power of Accurate Observation is not Good for the Shaw Café

92 Queen Street

Niagara-on-the-Lake,
Ontario

L0S 1J0
Canada

http://www.shawcafe.ca/


Where is it?

OK from the front entrance head straight to the bar area and then left to follow the bar around. You’ll find a stairwell that spirals down toward the toilets. They are right of where you come off the stairs.


What’s it like?

Over a year before this trip I’d passed by the Shaw Café one evening when it was closed and thought it looked like a good place to stop and have a light bite to eat. The building looks inviting and has tables by the windows so you can look out at the passers by. There is also a restaurant on the upper floor. In fact you’d have to say the stairwell is the most impressive thing about the place.

On the October night a year before I’d not noticed its name or the statue outside. My father had a picture of (George) Bernard Shaw hanging in our house all the time I was a kid so it was instantaneously recognisable. But what would GBS think about being made a tourist attraction? Was this restaurant, which after all only recently replaced a gas station, really in good taste?

Let’s remember that he was an accomplished Nobel Prize winning playwright, and founding member of the Fabians (a socialist reforming movement in which the current ruling Labour party has its roots). His later life certainly reflected his socialist tendencies as he tended his gardens in his fairly basic Hertfordshire home.

Well, as the man himself says there is no love sincerer than the love of food, which is a pity as the Shaw café didn’t excel on this front to be sure. What looked like good cheesecake turned out to be dry, stale mush with some half rotten fruit on top. Yuk, yuk, yuk!

It’s also true that the power of accurate observation is commonly called cynicism by those who have not got it. And this seems to be true of those who review this place on other web sites. Oh lovely they say. Obviously not seen the toilets I groan.

Well actually they weren’t that horrendously bad. I guess the fixtures were clean at least. But then the place seemed generally down at heal and on the slide to oblivion. These toilets are clearly under the staircase. Not a bad thing in itself, but the area by the entrance is cluttered and has that spare room feel! Not inviting at all. Then you enter to find the dreaded paper sign with decaying tape and folded edges. Turn the knob for paper towels. Are you really saying your clientele hasn’t used towel dispensers before?

Then there is the crucial design floor. Well it is actually the floor, or the tiles to be exact. The quarry tiles look dirty and are of the sort that, whether dirty or not, they will always look dirty. Add to this the cheap sink surrounds – are they really plastic! – and the out of kilter tiles on the walls and what you have is a place that generally feels grubby.


Marks out of 10:

Silence is the most perfect expression of scorn.


Comments to the management:

Oh if you really want to know - Five. Disappointing, like the food.

Old World Charm Gets Lost Inside Teutonic Bathroom at EPCOT's UK Pavilion

United Kingdom Pavilion Bathroom
EPCOT
Orlando, FL USA
www.epcot.com

Where is it?

This is pretty deep inside Disney's EPCOT theme park.

To get here, head to the United Kingdom Pavilion. Once there, look for the Rose and Crown pub, which is pretty much in the center of the pavilion. When you see it, look across the street, and you'll see a quaint little English garden set before a structure that looks a little like Windsor Castle.

There's a set of archways at the far end of the garden -- the bathrooms are inside those archways. (There's also a sign on the central street there, indicating which way the bathrooms are, as well as which way the Rose and Crown Pub is, in case you need to get back there and can't quite remember where it is.... for obvious reasons, of course.)

What's it like?

Like with the China Pavilion at EPCOT, the United Kingdom Pavilion houses a small array of structures that sum up traditional English experience for the non-initiated. There's the Tea Shoppe (notice the spelling of "Shoppe" -- doesn't that scream "English?"), the Rose and Crown Pub, a fish and chips place, some quaint gardens, windy streets reminiscent of a quaint Cotswolds village and architecture that looks like it was modeled after postcards of famous castles, like the aforementioned Windsor dwelling.

The pavilion itself makes for a nice diversion, but unlike China Pavilion, there isn't any attraction here (no movie; though there is a Beatle-mania-type show a few times a day) and no fine dining restaurant, unless you count the pub here as being fine dining. (It's got table service, and it charges $9 per beer, whereas the fish and chips place is just a fast food counter.)

The bathrooms look nice on the outside -- as said earlier, the architecture outside them is reminiscent of Windsor Castle and the like. Inside, however, they are just your standard mass market multi-person toilet -- nothing special. They're very hectic and busy too because they sit in the dead center of a busy thoroughfare between the France and Canada Pavilions, both of which have great fine dining restaurants and decent attractions to see.

Of course, given its bland interior, I can't complain on its lack of ambition as the bathroom at the Lotus Blossom Cafe in EPCOT's China Pavilion exhibited too much ambition and as a result created a somewhat unpleasant toilet environment. So there is something to be said for having a straightforward practical restroom on premises.

But at the same time you're letdown by the fact that the outside of the place has lots of personality and the inside doesn't.

Anyway, this is a long, rectangular environment. When you enter, you first face an area of sinks and counter spaces (for changing babies and such). Turn left from there and you see a long stretching room with a long row of urinals on one side and a long row of toilet stalls on the back, with the handicap stalls being in the back corner. (Why they are all the way back there, since it makes it hard to get to for anyone with disabilities, is anyone's guess?)

Regular stalls are average in size and are divided by beige metal stall walls; the urinals are separated by stainless steel dividers. Because of the shape of the place, and the fact that many people visit here, anyone in the stalls will have to endure lots of noise and activity. During my visit, I encountered lots of shouted conversations and many kids, who ran around frantically, bumping into things and having water fights. This was actually what I expected to experience at the Spiderman toilets in Super Hero Island in Islands of Adventure, to be honest -- just kind of a bathroom free for all, if you will.

The sinks, urinals and toilets all have autoflush (soap dispensers are manual, as is in all Disney parks bathrooms, it seems). This isn't a bad thing to have in such a frenetic environment. The place is brimming with spilled water and paper and other trash (even though it's frequently cleaned by the crew -- just too hard to keep tip top when this many people flush in, I guess) so the less I have to touch anything, the better.

The decor is pretty Teutonic, with an off-kilter brown and white-tile checkerboard pattern on the floor and white tiled walls with a black tile highlight. Again, nothing exciting -- pretty plain Jane, like what we saw at the Grand Canyon's Desert View bathroom or at TooJay's Original Gourmet Deli in Orlando. No bits of cozy English culture, no personality whatsoever. Soulless and bland and very hectic.

A little of that would have been great -- I'm not asking for something as eccentric as what we we saw in the bathrooms outside Westminster Abbey or Bleinhem Palace, or even something as high end classy as the majestic Lumley Castle Hotel, but at least some effort to mimic the decor of the Pavilion outside would have been nice.

Marks out of 10:

5. Would have been higher had the place not been so filled with frantic children, water, and trash and shown a little personality.

Comments to the Management:

Clearly, the cleaning schedule you've placed this place on isn't enough -- you need to double the crews here to ensure it stays clean, because it's a crowded mess as is. Also, adding some decor would soften the blow of overcrowding and messiness some. Look at what was done inside the bathrooms at the Paris Las Vegas for some inspiration, or the Lost Continent Toilet at Islands of Adventure.

Shiny and Bright at Buffalo Airport

The Buffalo Niagara International Airport,

4200 Genesee Street,

Cheektowaga, NY USA 14225

http://www.buffaloairport.com/


Where is it?

Go through the security after check in. Head for gate 12 (United). The restrooms are just past on the left.


What’s it like?

OK Buffalo is not a the sort of place that’s springs to mind as a place to go. If you use this airport its probably because you’re on your way somewhere else. Niagara with its picturesque falls and tacky casino scene are probably the main reason for a foreigner to pass by. It’s also a good stopping off point for those making their way to Canada without using Toronto.

So I guess it’s a bit of a surprise that the airport is a clean and efficient place to be. The staff are friendly and, on the whole, efficient. Even more surprising is the brightness that meets you when you go into the toilet. When I say bright I mean BRIGHT! They yell clean and shiny at you. Once your eyes adjust you soon realise that these toilets aren’t the most cosy in the world, but are so, sooo clean.

The toilet has seat covers and two toilet rolls. Eight sinks for the two people a flight who must use this place! Great electric towel dispensers are on hand. Honestly these are the best toilets I’ve seen in an airport.


Marks out of 10:

8 for the bright clean feel!


Comments to the management:

If you can keep this up Buffalo will have a claim to fame!