
2712 East Colonial Drive
Orlando, FL USA 32803
www.totalwine.com
Where is it?

Simply enter the warehouse, turn right at the first corner you see and head past the coolers on your right. A hallway will open up on your right; it leads to the bathrooms, employee break room, and stocking areas for those coolers.
What's it like?

Like Raleigh, the place is a little frenetic and purposefully intimidating to visit -- almost as if they know you will have to ask someone for help, one way or the way. However, be warned: That help can be dubious. A recent visit here, for some wine, led us to several mismatched recommendations. We were looking for some pinot noir from Oregon, which we really like, but we didn't know what brands to buy because the ones we drink normally have been given to us from people out of state and at the moment they are unavailable in Florida. The staff member assigned to help us hadn't heard of the vineyards we said we liked, and instead of admitting fault or working with us, she kept suggesting we try merlot. We don't mind merlot -- we're not "Sideways" snobs, after all -- but as anyone who knows wine will tell you, there's a major difference between pinot and merlot, and it wasn't what we were looking for. So, knowing that, each subsequent visit we have made to this store requires us to do some background checking beforehand.

Decor-wise, it's on par with the Raleigh store. There are no wall hangings or decor here, just drywall -- though the beige walls do make a better impression than the bland white of the Raleigh store. Also on had are beige urinal dividers and stall doors and an inviting wood-colored linoleum tile on the floor.
Despite those changes, though, the facilities don't smell much better than the Raleigh location. The stink of urine is still pretty sharp here -- I'm assuming it comes with the territory, since the staff is supposed to sample the merchandise (I'm guessing?) as a means to become familiar with it and that in turn creates the need to urinate. (I'm hoping it's that and it's not some corporate thing..... Please tell me it's not a corporate thing.) Still, an air freshener or two, or even some spray, would be very helpful.

Marks out of 10:
5. A notch higher than the Raleigh store but still nothing more than a "use as needed" facility.
Comments to the Management:
Like my suggestions to the Raleigh store, adding some decor to the walls -- even if it's just the weekly circular -- would make the place more inviting. Also, some air fresheners would be welcome. Finally, and I'm not sure if there's an easy, inexpensive way to fix this because of the building's construction, but consider putting in a sound buffer between the break room, cooler restock hallway and bathrooms.
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