
Service Department
305 N Semoran Blvd
Winter Park, FL USA
www.lexusoforlando.com

For those interested, our original review can be read here.
Where is it?

From the main entrance: Head in through the main doors, go around the cashier desk located in the center of the lobby, past the classy-looking cafe, and walk towards the drop-off entrance. Before you get to the doors, look left and you'll see the bathrooms.
From the drop-off entrance: Pass through the double doors leading to the customer lounge, cashier and cafe and look to your immediate right. The bathrooms are there.
What's it like?

The service facility itself is top-notched, filled with wide spaces and plenty of distractions. Most notable are the three waiting rooms, which include a large TV lounge with two flat screen televisions, a waiting room for kids and a waiting room for people who prefer to wait for their cars in silence (which I found to be a nice touch, since I had to endure my visit with a bunch of Florida Gators fans, who were watching the game and cheering quite earnestly as their cars were being fixed....).

The bathrooms also have the same setup: To quote our earlier review of this location once again, "This is a classy, debonair-looking public bathroom that's covered in tan-colored marble tiles and understated decor like fake flowers that look real and framed pictures of landscapes and other serene scenes....

That still applies this time around. Though, I must admit that on a scale of Lexus dealership bathroom extravagance, I still have to give Johnson Lexus of Raleigh, NC a leg up because its stall barriers were made of marble and wood -- it's just more elegant, I'm afraid. Though at the same time I do like the way the black barriers contrast with the beige marble around it surely adds a classy air that reminded me some of the touches found at the Bellagio toilets in Las Vegas, just on a smaller scale (strange how many toilets now remind me of that hotel's bathrooms...... like the recently reviewed toilet at Pearl, for example).

Other things I liked were the automatic faucets and soap pumps at the vanity (which is nice and wide and spacious) and the wicker baskets used for the keeping and disposing of its thick-ply paper towels (also seen at Pearl, coincidentally).

First of all, I found flecks of toilet paper on the floor beside the toilet. A common find in some bathrooms, as seen in our recent reviews of the Central Florida Zoo and some of the toilets at Islands of Adventure, though I must say that I didn't expect it here.

Thirdly, and more distressing that the previous comments, was the tube of Fixodent I found sitting on the handicap stall's soap dispenser, by the stall's sink area. I guess I understand why it brought there in the first place, and certainly that's not a problem, but why was it left there and not moved to the lost and found? I must admit that this is the oddest tube finding I've seen in a bathroom since that tube of foot cream experience at Nile Ethiopian Restaurant in Orlando's I-Drive area.

Finally, I was told by a companion that the women's bathroom (only the men's was reviewed here) was very impressive, with lounging seats and other luxury amenities. I'll try to see if she'll write a review for us, so we can give the full scoop, but until then we'll have to rely on her brief description to see us through.

8. Would have been a 9 were it not for that handicap stall. Sorry.
Comments to the Management:
You're almost there, in my opinion. Just keep a watchful eye out for tubes of Fixodent and other mis-thrown items in that handicap stall and I think you've got it. (And thanks for giving us a chance to re-review your location.)
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